Your digital prescription — and the code that protects it
Every prescription on OnlineDoctorBD is issued digitally with a private access code. How to read it, download it, and retrieve it later even without logging in.
A paper prescription gets lost, fades, or ends up in a drawer in another house. A digital one stays exactly where you left it. Here is how prescriptions work on OnlineDoctorBD and how to get to yours whenever you need it.
What is on it
After a consultation your doctor issues a prescription containing the diagnosis, a table of medicines with dosage, frequency and duration for each one, plus any advice and notes. It carries the doctor's name and qualifications and the date of the consultation, and it is formatted to print cleanly on a single page for a pharmacy.
Three ways to get to it
- Signed in. Open My Prescriptions in your patient dashboard. Everything you have ever been prescribed is there, newest first.
- From the notification. When a prescription is issued you receive an in-app notification that links straight to it.
- Without logging in. Use Get Your Prescription in the top menu and enter your mobile number together with the access code.
Why the access code exists
That third route is the useful one — you can collect a prescription from a pharmacy's computer or a relative's phone without signing into your account anywhere. But it needs to be safe, so a mobile number alone is not enough.
Each prescription carries a short access code, printed at the top of your copy and included in the notification. Only someone holding both your number and the code can open your prescriptions. Anyone who happens to know your phone number gets nothing.
Treat the access code like a one-time password for your medical records: fine to give a pharmacist, not something to post in a group chat.
Medical reports and your own test results
Prescriptions are only part of your record. Doctors can also upload reports for you — they appear under Doctor Reports, ready to download. And you can upload your own test results under My Test Reports, then share a document with a specific doctor. Sharing is per-document and per-doctor, and you can stop sharing at any time.
Uploading your outside lab reports before a consultation is the single most useful thing you can do for it. A doctor who can see your results while you are talking will spend the appointment on your treatment instead of on your history.
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